Our Conexpo-Conagg-2017 Journey

Conexpo-Conagg-2017

As we reflect on our journey to conexpo-conagg-2017 Las Vegas, we were delighted to have the rare opportunity to meet and greet some of our most successful Part Suppliers.
These are the people that work tirelessly behind the scenes to help our 45,000+ Buyers find Parts every single day. They do this by ensuring the rates are reasonable, the delivery is fast and the customer service is impeccable. All so customers get their machines back up and running in as little time as possible.

People like Jay from Axis Parts, based out of New York. Jay is a consummate professional with many years experience in the industry. His company specialises in Pins & Bushings for all sizes of equipment. It was a great pleasure to finally meet Jay and his brother at Conexpo-Conagg-2017 after a long time working together. We look forward to working with Axis Parts for many more years to come!

Conexpo-Conagg-2017

We had the opportunity to talk with our friends at MBR Dynamic, Roger (seen here in UrParts hat) and Claudio based out of sunny Miami, Florida.
Roger from MBR told us their friendly & Experienced staff are able to help with most Parts from all leading brands. Both new and Used Parts are available from their brand new warehouse. MBR have been working with us for several years and have always been very professional and helpful to our users. It was a real pleasure chatting with these guys  at Conexpo-Conagg-2017 and we look forward to meeting them again – however long that may take!

We had the pleasure of meeting Javier, the owner of All Parts Expert based out of Florida, USA at Conexpo-Conagg-2017. Javier is a real collaborator and had some great feedback about future development to UrParts, some of which we will be implementing soon. We sat with Javier for a long time and really enjoyed both his enthusiasm and interest in UrParts. His team are experts in Cat & Komatsu Parts amongst other Brands. Javier has many years experience in the Construction & Parts industry and he / his team are always happy to help. We look forward to hearing more ideas from Javier in the future!

We were delighted to finally meet Ara from Diesel Parts of America at Conexpo-Conagg-2017 (Based out of North Hollywood, California). Especially as we missed him at the 2014 event. Ara has many years experience in the Engine Parts sector and we have been working together for over 4 years. Ara is always complimentary of UrParts and has been a great help in ensuring the quality of our service. Ara and his team have excellent customer service and believe it key to help the customer as effectively as possible. We hope to continue our business relationship for many years in the future.

We met Kenny from Diesel Sales, Based out of Chicago Ilinois at Conexpo-Conagg-2017. After 5 years working together we were delighted to finally meet the team as receive many compliments about this company. They specialise in Complete Engines as well as Reconditioned units and are able to offer New and Good Used, so have the full inventory for the Buyers needs.
Diesel Sales have been in the industry for over 50 years and will be sponsoring the up and coming UPN convention in Chicago this year. It was a pleasure to meet Kenny who was so impressed with UrParts he made this sound bite for us: Click Here To View

Midwest Industrial Sales out of Gardner Illinois specialise in Quality Reconditioned & New OEM Parts for CAT, Volvo, Terex, Euclid & Komatsu. We were able to talk to two of the guys there, Both Matt and Tyson were a pleasure to meet and chat to. Tyson (seen here) gave us some excellent feedback and we loved his friendly and honest approach.
If this is the ethos of the whole company we can see why they have done so well in the industry. They are knowledgeable in both e-commerce and Parts (which is essential these days!). Midwest Industrial have an indoor facility spanning 100,000 Square feet giving them the space to help customers with Reconditioned parts. They have been in the industry for over 30 years and with UrParts for over 3 years. It was great to meet Tyson and Matt at Conexpo-Conagg-2017 and we hope we can meet again in the near future.!

Cervetti Tractor out of Italy, Europe. We met Gianmarco Cervetti who has been a very loyal and important friend to us over the years. Cervetti Tractor have been with UrParts since our inception and have been an integral part of our growth and reputation.
As one of the first subscribers they were among the front line suppliers to quote, sell and provide excellent customer service to our buyers. Cervetti Tractor have been in business for more than 40 years and are experts in all machinery from mini diggers to harvesters.
They offer New OEM and good used parts for most brands and have been selling to an international market for decades. Gianmarco and his team have always impressed us with their knowledge of the industry especially Volvo CE and Caterpillar. We look forward to a long and prosperous relationship with them. We were delighted to have met Gianmarco face to face after so many years of business at Conexpo-Conagg-2017 in Las Vegas.

Hamofa Industrial Engines based out of Belgium, Europe. Although we had planned to see our friends from Hamofa, we didn’t get a chance to meet them face to face at Conexpo-Conagg-2017. However when we returned we had a great discussion with Rob Verhoeven about their UrParts experience and their extensive stock of Engines. Hamofa is one of Europe’s largest Engine Suppliers with a massive stock of Remanufactured, New and Used Engines & Parts.

Conexpo-Conagg-2017

Radiator Supply House – We met up with Will Garrett the owner of the company at Conexpo-Conagg-2017. Not to sound like someone’s Great Aunt trying to be “hip” but these guys are so cool they ooze diesel. When we approached the desk they knew exactly who we were and had some great anecdotes about finding, fitting and fixing a Part in two hours (They did it in one) all on their first day in Vegas. RSH work with many TV shows such as : Diesel Brothers , Graveyard Carz , Plowboy Diesel and Street Outlaws


TVH – Forklift Parts, we spoke with Dirk Von Holt, VP of Sales and Marketing. Dirk was very generous with his time and although he doesn’t directly deal with UrParts customers
was well aware of how we work and appreciated our efforts in growing his business. TVH is an international company with bases in Europe and America. They are friendly professional and experienced in new business and customer retention. It was lovely to meet and talk to Dirk at Conexpo-Conagg-2017.  

Europe Tractor Parts, Based in Italy, Europe we also at Conexpo-Conagg-2017.  We met with Francisco and his colleague Miami based Joseph. ETP. They are experts in Komatsu Spares and can offer a vast array of Parts to international customers. ETP have great English, French and native Italian speakers so can cater to most customer needs.

 

 

Top 5 Brands Hold Positions on the Leader Board

November 2013 – May 2014 results show that the top 5 brands have held their places as the parts most searched for during this period.  Caterpillar, Komatsu, Volvo, JCB and Hitachi maintained their order from the previous 6 months.  However Case took over the the next position which was previously held by John Deer.

Brands

Closer analyses illustrates the exact types of machines for which people have been searching for parts.  Not much movement in the types of machines since our last report with excavators accounting for the the largest portion.

CategoriesAll Requests can be viewed on the website with more information of the type of parts people are searching for.   Requests vary enormously including hydraulic pumps, engines, axles, final drives, cylinders, transmissions, gaskets, injectors and much more.

9,000+ Registered Users

Horray for UrParts

We at UrParts.com regularly have nice things to celebrate but this week we hit a particularly momentous occasion when we went over 9,000 users. As we eat, breath and sleep parts, it’s good to know that over 9,000 people out there have come to us for help. Just knowing that we helped all these people save both Time and Money in their quest to find construction parts gives us a particularly warm squishy feeling inside.

On closer inspection it transpires that these people are located in 170 different countries around the world.  This got us thinking… What countries are we missing?

Can anybody guess?

CAT maintain lead over Komatsu and Volvo

The eagerly awaited updated figures for parts requests have been released for the past six months. CAT still retain their top position with 20% of all parts requests submitted followed by Komatsu, Volvo, JCB and Hitachi. Previously only the top five made it into the list but it was decided to stretch this out to six as John Deer was so close with only 12 requests less than Hitachi.

Brand

We have also included a breakdown by types of machines we are receiving the most requests. Excavators are by far the most popular with 39% of all requests.

Category

So far, UrParts has processed over 12,000 individual parts requests for engines, final drives, transmissions, buckets and so much more for Construction, Agricultural and commercial equipment and vehicles. UrParts worldwide network of suppliers are helping plant operators and owners keep their machines working longer and for less money by reducing their downtime and repair bills.

Beware of Scammers

scam alert

We have been made aware of a particularly nasty scam that everybody dealing across international borders should be aware of. Somebody hacked into their Yahoo email account and saw that they had agreed to purchase a machine.  After the vendor emailed the invoice they copied the invoice, changed the bank details and then contacted the buyer saying that the account number had changed. Had the purchaser looked closely they would have noticed that the email address was not the correct email address rather the companyname@mail.com.  The purchaser then made a bank transfer into the fake account thinking it belonged to the supplier.  Luckily on this occasion the customer was able to intervene with the Police and got their funds returned, but others might not be so lucky.

We have come up with some helpful tips to help avoid becoming the victim of a scam whether you are buying or selling machinery or parts:

  • Check every detail on the invoice carefully
  • Always call the company in person to verify the bank details
  • Cross reference contact details with the company’s website
  • If in doubt check, double check and triple check everything
  • Be alert for any suspicious correspondence about changes to bank details

 

High 5… It’s Friday : )

We at UrParts.com work hard and play hard, so when Friday comes along we sometimes like to shout about it.  Enjoy the weekend everybody!

Heavy Machinery Parts

Heavy Machinery Parts

Caterpillar 2012 Sustainability

Caterpillar is putting innovation and technology to work to make sustainable progress possible. Doug Oberhelman, Caterpillar Chairman and CEO, provides the Chairman’s Message for the 2012 Sustainability Report.

http://www.youtube.com/watch?v=AzCfClF9XkQ&feature=youtu.be

UrParts.com

 

Cat, Volvo, JCB – Top 3 brands for searched parts in first quarter of 2013

Analyses of part requests from around the world have revealed that the top 5 Brands of searched parts in the first quarter of 2013 are Cat, Volvo, JCB, Komatsu, Hitachi. This indicates that the big brands continue to keep a foothold in the market regardless of the effect the global recession is having on the industry.  Out of a total of 1779 processed parts requests almost half of the total requests were for machines for these 5 brands. The leading brand being Cat is ahead by almost half that of Volvo being the next largest brand.

Top 5 Brands

Caterpillar Parts Extend their Warranty

Caterpillar Parts Marine Power Systems announced they will be increasing the warranty on Cat Parts used in marine applications. The warranty will increase from 6 months to one year and will apply to parts bought on or after June 1st, 2012.

Some of the parts covered in this warranty increase include: Cat Marine Engines, Cat Marine Generator Sets, Cat Branded Marine Control Systems and Cat Branded Marine Transmissions.